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Hotel · Hanoi · Ha Noi Municipality

Old Quarter Charm Hotel

A 3-star stay in the heart of Hanoi's Old Quarter, steps from the Old City Gate and a short walk to Hoan Kiem Lake.

  • Central Old Quarter location
  • Friendly and helpful staff
  • Soundproofed rooms with air conditioning
8.7 Great 587 reviews Booking.com 8.7 · 587 reviews

About

Old Quarter Charm Hotel

Old Quarter Charm Hotel sits on Hang Giay street in Hoan Kiem, within 300 metres of the Old City Gate. The 3-star property is surrounded by Vietnamese craft shops and casual bars, with a terrace and a range of practical services including a 24-hour reception, currency exchange, and tour assistance.

Rooms are fitted with air conditioning, heating, soundproofing, and free toiletries; some add a balcony with city views. The hotel also offers family amenities like a playpen and baby pushchair, plus wheelchair access and allergy-free rooms.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Great value for the class — With a Value rating of 8.6 and prices starting at £192, guests consistently mention the quality for the price.
  • Friendly and helpful staff — Staff receive a near-perfect 9.6 rating, with guests noting their warmth and proactive service.
  • Central location in the Old Quarter — Situated within 300 metres of the Old City Gate, with easy walking access to markets, lake, and night market.
  • Spacious, comfortable rooms — Rooms are described as large with quality beds, some featuring balconies and city views.

Worth weighing

3 to weigh
  • No on-site parking — The hotel does not list parking facilities, which could be a consideration for those driving in Hanoi.
  • Pets not allowed — The hotel does not permit pets, so you'll need to make other arrangements for a furry companion.
  • No breakfast mention in room options — While some reviews praise the breakfast, it's not listed in the amenities, so it may be an extra.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Double Room Balcony

  • 1 King-size bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Superior Double or Twin Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Budget Triple Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Deluxe King Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

King Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Family Suite

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Services

  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Luggage storage
  • Locker room
  • Currency exchange
  • Tours/Ticket assistance
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Car hire
  • Paid airport shuttle
  • Fax/Photocopying

Room comfort

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Mini-bar
  • Electric kettle
  • Flat-screen TV
  • Free toiletries
  • Ironing facilities
  • Garden furniture
  • Parquet floor
  • Safe deposit box
  • AM/FM alarm clock

Accessibility & safety

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • No smoking on site
  • Allergy-free rooms

Family

  • Playpen
  • Baby pushchair

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 587 reviews

Guest-rated 8.7/10 from 587 reviews

Booking.com · 8.7 · 587 reviews
8.7Verified guest

“Our room was large with a view over the city. The hotel is truly central, with everything close by.”

8.7Verified guest

“A great stay at a fair price. The staff are wonderfully kind and the room was a good size with a very comfortable super king bed. They provided a safe, a multi-channel TV, and a mini fridge.”

8.7Verified guest

“The quality of the property was impressive and the staff, including manager Jane, were friendly. The location was excellent, close to Dong Xuan market and the shopping area, with a rooftop restaurant nearby.”

8.7Verified guest

“A top-quality place with honest staff and fresh food. The location is lovely and central, very close to the old town centre and everything you need.”

8.7Verified guest

“The location was perfect, and the staff were friendly and very helpful. Our stay was enjoyable – definitely choose this spot for a budget-friendly trip.”

8.7Verified guest

“We loved exploring the nearby markets and street scenes with our kids. The staff were welcoming. One evening at the Vietnamese National Tuong Theatre made for a memorable family highlight.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old City Gate: The hotel is within a 300-metre distance of the Old City Gate, a historic gateway and a good starting point for exploring the Old Quarter.

Dong Xuan Market: Guests note it is close enough to walk to Dong Xuan Market and the surrounding shopping area for local goods and street food.

Hoan Kiem Lake and Night Market: A short stroll takes you to Hoan Kiem Lake and the night market, both popular for evening walks and local finds.

4A Hang Giay, Hanoi, Ha Noi Municipality, 84, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 01:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
19 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is from 01:00 to 12:00.

Is the hotel pet-friendly?

No, pets are not allowed at the hotel.

Does the hotel offer airport transfer?

Yes, the hotel provides a paid airport shuttle service.

Are there family-friendly amenities?

Yes, the hotel offers a playpen and a baby pushchair, and there is a Family Suite room type.

Is there air conditioning in the rooms?

Yes, all room types listed include air conditioning, as well as heating.

Does the hotel have facilities for disabled guests?

Yes, the hotel has rooms/facilities for disabled guests and wheelchair access.

The bottom line

Old Quarter Charm Hotel is a solid pick for travellers who put location and service first. It sits right in the Old Quarter, close to the Old City Gate, and earns high marks from guests for its friendly staff, comfortable rooms, and good value. If you need parking or plan to bring a pet, this may not be the best fit.

8.7The bottom line

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